Hotel Granduca Austin is the newest jewel in the Granduca Hotels Group. The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.
With 194 beautifully designed guest rooms and suites, five state of the art meeting rooms, as well as a stunning ballroom seating up to 220 guests, this exquisite luxury hotel is the only hotel in Austin to receive the Leading Hotels of the World designation.
Experience the architecture and decor reminiscent of private villas, as Hotel Granduca Austin provides the perfect destination for events, special occasions, luxurious accommodation.
Visconti Ristorante & Bar offers a unique and memorable dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.
The On Call Banquet Server will setup/serve food and beverages to guests according to established Hotel Granduca standards and in an engaging and hospitable manner.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.
Maintain knowledge of all Banquet Event Order and function sheets
Responsible for proper and efficient banquet room and banquet area set up, to include preparation of tables, action stations, buffets, and entertainment areas
Efficiently breakdown and clean-up of banquet room and function area
Knowledge of all menu (to include common food and beverage allergies), and function space and food and beverage stations
Responsible for providing bar, wine and cocktail service within TABC guidelines and in according with Granduca’s Alcoholic Beverage Service Policy
Must have knowledge of all types of services offered
Responsible for communicating any needs of other departments to banquet manager/captain or appropriate personnel, such as culinary team, sales managers, or housekeeping
Maintain overall presentation of all areas including cleanliness, physical condition, and appropriate stocking of all condiments, buffets, utensils, and service items.
Secure all equipment and maintain security of all items needed for function usage
Operate Point of Sale system with accuracy and efficiency when needed
Maintain guest confidentiality
Maintain a professional and cordial demeanor and ensure presentation and attire reflects Hotel Granduca standards
Practice the Daily Core Values and 3 Steps of Service
Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption
Responsible for knowledge of Hotel Granduca’s facilities and amenities to assist guests with directions and questions
Maintain a professional, neat and organized appearance according to Hotel Granduca and LHW standards
Demonstrate passion about providing warm, engaging and personalized service
Perform other dutes as assigned
At least 1 year banquet server experience in a full service or luxury hotel
Minimum high school diploma or equivalent
Must possess clear, concise written and verbal communication skills and be able to communicate professionally and effectively with guests, fellow associates, and vendors
Current TABC Seller Certification
Current Food Handler's certificate required
Ability to follow instructions and multi-task
Ability to remain calm and demonstrate a cordial and professional demeanor at all times
Must be able to work flexible schedules including evenings, weekends and holidays
Must be available to work as required, sometimes on short notice
Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.