Hotel Granduca

  • On Call Banquet Bartender

    Job Locations US-TX-Austin
    # of Openings
    2
    Category
    Bar - Bartenders
  • Overview

    Hotel Granduca Austin is the second jewel in the Granduca Hotels Group. The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.

    Enjoy our 194 beautifully designed guest rooms and suites, six state-of-the-art meeting rooms, as well as the main ballroom with seating for 220 guests, that leads to a beautiful open-air courtyard. This exquisite luxury hotel is the only hotel in Austin to receive the prestigious Leading Hotels of the World designation.

    Experience the architecture and decor reminiscent of a Northern Italian villa that offers a stunning view of the world below.  Hotel Granduca Austin provides the perfect destination for meetings, special occasions, weddings or a memorable vacation.

    Visconti Ristorante & Bar offers a unique and unsurpassed dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.

     

    The On Call Banquet Bartender is responsible for catering to the guests in a professional and cordial manner while adhering to LHW and Hotel Granduca standards.

     

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job

     

     

    Responsibilities

     

    • Welcome guests in a professional and courteous manner
    • Record guests' orders, enter into POS system and process payment while ensuring accuracy
    • Prepare alcoholic and non-alcoholic beverages and assist with service of food and beverage to guests in a timely manner
    • Prepare and serve alcoholic and non-alcoholic beverages according to guests' request
    • Prepare garnishes and other snack items
    • Demonstrate a grnuine passion to provide excellent service
    • Ensure cleanliness in the bar service station and work areas
    • Maintain knowledge of the hotel, hours of operations, amenities and surrounding areas
    • Assist servers and team members as required
    • Maintain updated knowledge of  all wines, liquor and special menus items 
    • Meet or exceed the LHW and hotel's standards
    • Adhere to policies, procedures and required laws and regulations
    • Practice the Daily Core Values and 3 Steps of Service
    • Adhere to the hotel's Standards of Appearance 
    • Stock and organize storage areas to ensure an adequate inventory  of supplies
    • Secure and maintain an accurate cash bank
    • Maintain a warm, professional and cordial demeanor that exemplifies the standards and culture of LHW and Hotel Granduca
    • Communicate with management to address and resolve guest concerns in a timely manner
    • Perform other duties as assigned

    Qualifications

    • High school diploma or equivalent
    • Minimum one year related experience in a luxury  or a full-service hotel 
    • Ability to walk, stand, bend, push, pull and carry to 30 lbs
    • Abilty to demonstrate a professional and cordial demeanor and genuine care
    • Excellent telephone etiquette and interpersonal skills
    • Must possess strong knowledge wines, liquor and mixed  beverages

    • TABC certification required

    • Food Handler's certification required
    • Excellent telephone etiquette and interpersonal skills
    • Ability to multi-task and effectively manage time
    • Excellent command of English, verbal and written and ability to follow instructions
    • Bilingual - English and Spanish - preferred
    • Must be able to work required shifts including evenings, weekends and holidays

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

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