Hotel Granduca

  • Busser

    Job Locations US-TX-Austin
    # of Openings
    1
    Category
    Restaurant - Service Attendants
  • Overview

    Hotel Granduca Austin is the second jewel in the Granduca Hotels Group. The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.
    Enjoy our 194 beautifully designed guest rooms and suites, six state-of-the-art meeting rooms, as well as the main ballroom with seating for 220 guests, that leads to a beautiful open-air courtyard. This exquisite luxury hotel is the only hotel in Austin to receive the prestigious Leading Hotels of the World designation.
    Experience the architecture and decor reminiscent of a private Italian villa that offers a stunning view of the world below. Hotel Granduca Austin provides the perfect destination for meetings, special occasions, weddings or a memorable vacation.
    Visconti Ristorante & Bar offers a unique and unsurpassed dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.

    The full-time Busser supports and assists the restaurant servers in creating a memorable experience by delivering exceptional service to the guests.

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

    Responsibilities

    Prepare, deliver and replenish side items and condiments to the guests
    Promptly offer choices of water and beverages as needed
    Maintain an adequate inventory and rectock supplies and condiments
    Break down trays and return soiled dishware and utensils to dishwasher area
    Maintain cleanliness in the restaurant and service station area
    Clean and polish glasses and silverware for table settings
    Set and clear tables between courses and after completion of service
    Reset tables and linen and ensure readiness for incoming guests
    Assist with running food to the holding station
    Adhere to the Hotel's Standards of Appearance
    Maintain updated knowledge of services, wines, and menu items
    Complete open and closing assignments and side work in a timely manner
    Maintain a professional, warm and cordial demeanor
    Practice the 3 Steps of Service and Hotel Core Values
    Perform other duties as assigned

    Qualifications

    Minimum high school diploma or equivalent
    At least one year experience as a busser in a full service or luxury hotel
    Ability to walk, stand, bend, and carry up to 20 lbs
    Must possess knowledge of menu items and special offers
    TABC certificate required
    Food Handlers' certificate required
    Excellent command of English, verbal and written and ability fo follow instructions
    Bilingual - English and Spanish - preferred
    Excellent interpersonal skills and ability to multi-task
    Must be able to work assigned shifts including mornings, evenings, weekends and holidays

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

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