Hotel Granduca

  • General Manager

    Job Locations US-TX-Austin
    # of Openings
    1
    Category
    Administrative & General - Executive Office
  • Overview

    Hotel Granduca Austin is the second jewel in the Granduca Hotels Group. The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.

    Enjoy our 194 beautifully designed guest rooms and suites, six state-of-the-art meeting rooms, as well as the main ballroom with seating for 220 guests, that leads to a beautiful open-air courtyard. This exquisite luxury hotel is the only hotel in Austin to receive the prestigious Leading Hotels of the World designation.

    Experience the architecture and decor reminiscent of a private Italian villa that offers a stunning view of the world below.  Hotel Granduca Austin provides the perfect destination for meetings, special occasions, weddings or a memorable vacation.

    Visconti Ristorante & Bar offers a unique and unsurpassed dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.

     

    The General Manager sets the strategic direction and management of the hotel to maximize performance, profitability and return on investment as well as ensure guest and team member satisfaction.

     

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

    Responsibilities

    • Maintain ongoing communication with the RVP of Hotel Operations
    • Recruit and develop leaders who demonstrate strong functional expertise, creativity and entrepreneurial leadership skills to meet the business needs of the operation
    • Sets goals and expectations for direct reports
    • Ensure the development and execution of strategic sales and marketing initiatives
    • Structure a financially sound and accurate Business Plan 
    • Ensure compliance with all Federal and State laws and regulations that relate to the operations and all other departments of the hotel 
    • Facilitate the preparation and revision of hotel budgets and forecast for corporate submission and approvals 
    • Establish financial targets with Senior Management team and provide updates on financial status
    • Implement capital expenditure decisions in line with business performance
    • Ensure accurate forecasting, predicting potential highs and lows in business and adjust accordingly
    • Manage cash flow, assets and costs to optimize profit conversion and deliver against the plan 
    • Oversee the sales and marketing activity and results, conduct or participate in sales and marketing strategy and revenue meetings
    • Monitor sales goals and strategies to ensure alignment with positioning and pricing
    • Create and maintain positive relationships with key revenue producing clients and organizations within the local community
    • Ensure compliance with LHW standards and define expectations to exceed audit requirements
    • Participate in daily Operations meetings to ensure consistent communication, problem resolution and excellent guest service
    • Ensure service and product consistently reflect the standards of LHW and Granduca Hotels
    • Foster employee engagement to provide excellent service
    • Maintain an Open Door policy and work with HR to improve employee satisfaction and increase morale
    • Work with leaders to enforce the hotel's Mission, Vision, Daily Core Values and 3 Steps of Service
    • Utilize guest feedback to establish long-term improvements in products and services 
    • Review the STR report, competitive shopping reports, utilizing other resources to maintain an awareness of the property’s market position
    • Conduct weekly management meetings and daily reviews with all departments
    • Strategize with F&B department to ensure maximum profitability
    • Perform other duties as assigned

    Qualifications

    • At least 5 years' successful track record as a General Manager in an upscale Branded or independent full service hotel 
    • Strong Operations background required, with some experience in Sales preferred
    • Bachelor's degree required
    • Proficiency in Microsoft programs; Word, Excel, Power point
    • Excellent communication skills, verbal and written
    • Ability to articulate and execute plans and actions to achieve the required results and meet deadlines
    • Excellent command of English and the ability to effectively communicate to internal and external guests, vendors, clients and ownership

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

     

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