Hotel Granduca

  • Banquet Server (On-Call)

    Job Locations US-TX-Austin
    # of Openings
    4
    Category
    Banquets - Server
  • Overview

    Hotel Granduca Austin is the newest jewel in the Granduca Hotels Group. The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.

    With 194 beautifully designed guest rooms and suites, five state of the art meeting rooms, as well as a stunning ballroom seating up to 220 guests, this exquisite luxury hotel is the only hotel in Austin to receive the Leading Hotels of the World designation.

    Experience the architecture and decor reminiscent of private villas, as Hotel Granduca Austin provides the perfect destination for events, special occasions, luxurious accommodation.

    Visconti Ristorante & Bar offers a unique and memorable dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.

     

    The Banquet Server (On-Call) will setup and serve food and beverages to guests and clients according to established Hotel Granduca standards and in an engaging and hospitable manner.

     

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

    Responsibilities

     

    • Maintain knowledge of all Banquet Event Order and function sheets
    • Responsible for proper and efficient banquet room and banquet area set up, to include preparation of tables, action stations, buffets, and entertainment areas
    • Efficiently breakdown and clean-up of banquet room and banquet area set up space
    • Knowledge of all menu, both food and beverage (to include common food and beverage allergies), and function space and food and beverage stations
    • Responsible for providing bar, wine and cocktail service within TABC guidelines and in according with Granduca’s Alcoholic Beverage Service Policy
    • Maintain indepth knowledge of all services and amenities offered
    • Communicate the needs of other departments to banquet manager/captain, culinary team, sales managers, or housekeeping
    • Maintain overall presentation of all areas including cleanliness, physical condition, and appropriate stocking of all condiments, buffets, utensils, and service items
    • Secure all equipment and maintain security of all items needed for function usage
    • Operate Point of Sale system with accuracy and efficiency
    • Maintain guest confidentiality
    • Maintain a professional and cordial demeanor and ensure presentation and attire reflects Hotel Granduca standards
    • Practice the Daily Core Values and 3 Steps of Service
    • Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption
    • Responsible for knowledge of Hotel Granduca’s facilities and amenities to assist guests with directions and questions
    • Maintain a neat and organized appearance according to Hotel Granduca standards
    • Demonstrate passion and genuine care through warm, engaging and personalized service
    • Perform other dutes as assigned

     

    Qualifications

    • At least 1 year banquet server experience in a full service hotel or luxury hotel
    • Minimum high school diploma or equivalent
    • Must possess clear, concise written and verbal communication skills and be able to communicate professionally and effectively with guests, fellow associates, and vendors
    • Excellent interpersonal and time management skills
    • Current TABC Seller Certification
    • Current Food Handler's certificate
    • Ability to follow and understand verbal and written instructions
    • Ability to remain calm and demonstrate a cordial and professional demeanor at all times
    • Must be able to work required schedules including evenings, weekends and holidays
    • Must be available on short notice, based on business demands

     

     

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

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