Hotel Granduca

  • Human Resources Coordinator

    Job Locations US-TX-Austin
    # of Openings
    1
    Category
    Administrative & General - Human Resources
  • Overview

    Hotel Granduca Austin is the newest jewel in the Granduca Hospitality Group. The luxurious nine-story hotel sits atop the hills on Bee Caves Road and Loop 360 in the beautiful Westlake district, just a few minutes from downtown Austin. 

    With 194 beautifully designed guest rooms and suites, five state-of-the-art meeting rooms, as well as a stunning ballroom seating up to 220 guests, this exquisite boutique hotel is the only hotel in Austin to receive "The Leading Hotels of the World" designation. Granduca Hotel is an appealing destination for events, special occasions and luxurious accommodation. 

    Relax with friends in our popular Visconti Ristorante & Bar, and enjoy our delectable Northern Italian fine cuisine for breakfast, lunch and dinner.

     

    The Human Resources Coordinator will assist in enforcing the culture while providing support and assistance to the management and staff in all functions including recruiting, onboarding, training, compliance and employee relations.

     

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

    Responsibilities

    • Provide administrative support and act as point of contact for all employee-related issues
    • Assist with all aspects of recruitment including  data entry, facilitation of new hire orientation and Compliance training
    • Maintain ongoing communication and folllow up to ensure conflict resolution in a timely manner
    • Assist with the daily operation of the Human Resources department
    • Seek assistance from HRD for employee-related matters
    • Communicate changes in policies and regulations in a timely manner
    • Assist with investigations as required, while maintaining confidentiality of information
    • Respond to employee inquiries promptly and with accurate information
    • Ensure compliance of hotel policies, applicable laws and regulations
    • Schedule interviews  and assist with recruiting and onboarding process
    • Assist with posting jobs, monitoring and updating the ATS on a daily basis 
    • Practice and enforce the Appearance Standards as outlined by Hotel Granduca
    • Maintain an open-door policy, listen and escalate employee concerns in a confidential and timely manner
    • Ensure required employee certification and permits are valid and current
    • Maintain updated records of all compliance training and certifications
    • Assist with all employee relations functions and events
    • Adhere to the Hotel Standards of Appearance and enforce policies
    • Practice and enforce the hotel Core Values and 3 Steps of Service
    • Ensure all employee files and information are maintained in a safe, organized and confidential manner according to applicable laws
    • Communicate with Payroll to ensure timeliness and accuracy of information
    • Conduct Exit Interviews as required
    • Assist with Benefit administration and enrollment
    • Maintain compliance with I-9 records
    • Ensure compliance with all applicable laws and regulations
    • Assist with WC and UI claims
    • Ensure bulletin boards are current and updated
    • Perform other duties as assigned

     

    Qualifications

    • Minimum high school diploma or equivalent
    • At least 2 years' experience in a Human Resources Coordinator role  in a full- service or luxury hotel
    • Excellent English language and communication skills, oral and written. Bilingual in English/Spanish preferred
    • Ability to understand and follow verbal and written instructions
    • Experience with new hire onboardng, ADP systems and mannagement of ATS
    • Demonstrate an approachable, professional, calm and cordial demeanor
    • Excellent email and telephone etiquette and interpersonal skills
    • Proficient in Microsoft Office products - Outlook, Word, Excel, Power Point, Publisher
    • Excellent time management and organizational skills and ability to work with minimum supervision
    • Ability to deviate from daily routine to meet deadlines as required
    • Proven ability to identify problems, collect data, establish facts and draw valid and accurate conclusions
    • Ability to troubleshoot and problem solve based on facts
    • Ability to work required shifts or weekends based on employees' needs and special events

     

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics

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