Hotel Granduca

Visconti Ristorante Servers

US-TX-Austin
# of Openings
1
Category
Restaurant - Servers

Overview

Hotel Granduca Austin is the newest jewel in the Granduca Hospitality Group. The luxurious nine-story hotel sits atop the hills on Bee Caves Road and Loop 360 in the beautiful Westlake district, just a few minutes from downtown Austin. 

With 194 beautifully designed guest rooms and suites, five state-of-the-art meeting rooms, as well as a stunning ballroom seating up to 220 guests, this exquisite boutique hotel is the only hotel in Austin to receive "The Leading Hotels of the World" designation. Granduca Hotel is an appealing destination for events, special occasions and luxurious accommodation. 

Relax with friends in our popular Visconti Ristorante & Bar, and enjoy our delectable Northern Italian fine cuisine for breakfast, lunch and dinner.

 

The restaurant server is responsible for creating a memorable and positive dining experience for our guests by demonstrating excellent customer skills and genuine care.

 

 To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

 

Responsibilities

  • Provide warm, engaging and personalized service through natural and friendly behavior to each and every guest, in accordance with Hotel Granduca standards.
  • Maintain knowledge of all food and beverage menu items and special offers.
  • Provide alcoholic beverage and cocktail service within TABC guidelines and in accordance with Hotel Granduca’s standards.
  • Operate Point of Sale system with accuracy and efficiency.
  • Adhere to standards of operations, hotel policies and procedures and required regulations.   
  • Set up, clear and reset dining room tables while maintaining a clean and attractive dining area.
  • Monitor and restock all condiments, napkins, silverware and other items necessary for set up.
  • Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption.
  • Maintain knowledge of Hotel Granduca’s facilities and amenities to assist guests with directions and questions.
  • Assist in other areas as required based on business demands.
  • Use cues to describe, suggest and upsell food and beverage items to ensure guest satisfaction
  • Ensure confidentiality with all guest information
  • Must maintain a professional, neat and organized appearance according to Hotel Granduca standards.
  • Must be able to work flexible schedules, including nights, weekends and holidays.
  • Perform other duties as assigned.

Qualifications

  • Minimum high school diploma or equivalent.
  • Minimum 1 year server experience in a fine dining restaurant or full  service hotel
  • Current TABC Seller Certification required
  • Current Texas Food Handler’s Certificate required
  • Must be of legal age according to state regulations to serve alcohol
  • Must possess clear, concise written and verbal communication skills
  • Must demonstrate a friendly but cordial demeanor and professional appearance

 

Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

 

 

 

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