Hotel Granduca

Server Assistant (Visconti Ristorante)

US-TX-Austin
# of Openings
1
Category
Restaurant - Service Attendants

Overview

The Hotel Granduca's Restaurant Busser is responsible to maintain and reset tables before, during, and after service.  The  busser is also responsible for maintaining cleanliness and stock of all items needed in back of the house in preparation for and during service in addition to expediting, delivery, and service of dishes in accordance with Hotel Granduca standards of service.

 

 

Responsibilities

  • Must be passionate about providing warm, engaging and personalized service through natural and friendly behavior to each and every guest, in accordance with Hotel Granduca standards.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instruction, etc., which go to make up the essential functions of the job.   
  • Responsible for proper and efficient dining room set up.
  • Responsible for complete and efficient breakdown and cleanup of dining room.
  • Responsible for knowledge of all menu items, both food and beverage, and daily specials.
  • Responsible for knowledge of all types of service offered.
  • Maintain overall presentation of all areas including cleanliness, physical condition, and appropriate stocking of all condiments.
  • Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption.
  • Responsible for knowledge of Hotel Granduca’s facilities and amenities to assist guests with directions and questions.
  • Bus dirty plates, glassware and silverware, clean and reset tables.
  • Due to fluctuating demands of the hotel’s operation, it may be necessary that each associate perform a multitude of different functions. As an essential part of your job, you will be expected to help others as the occasion arises, and accordingly, you may be expected to perform other tasks as needed or directed.
  • Must maintain a professional, neat and organized appearance according to Hotel Granduca standards.
  • Must be able to work flexible schedules, including nights, weekends and holidays.

Qualifications

  • Minimum high school diploma or equivalent.
  • Prior server experience in an upscale environment, fine dining restaurant or luxury hotel or hospitality environment preferred
  • Current TABC Seller Certification required
  • Current Texas Food Handler’s Certificate required
  • Must be of legal age according to state regulations to serve alcohol
  • Must possess clear, concise written and verbal communication skills and be able to communicate professionally and effectively with guests, fellow associates, and vendors. 

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