Hotel Granduca

Server Assistant (Visconti Ristorante)

US-TX-Austin
# of Openings
3
Category
Restaurant - Service Attendants

Overview

Hotel Granduca Austin is the newest jewel in the Granduca Hospitality Group. The luxurious nine-story hotel sits atop the hills on Bee Caves Road and Loop 360 in the beautiful Westlake district, just a few minutes from downtown Austin. 

With 194 beautifully designed guest rooms and suites, five state-of-the-art meeting rooms, as well as a stunning ballroom seating up to 220 guests, this exquisite boutique hotel is the only hotel in Austin to receive "The Leading Hotels of the World" designation. Granduca Hotel is an appealing destination for events, special occasions and luxurious accommodation. 

Relax with friends in our popular Visconti Ristorante & Bar, and enjoy our delectable Northern Italian fine cuisine for breakfast, lunch and dinner.

 

The Hotel Granduca's Restaurant Busser is responsible to maintain and reset tables before, during, and after service. The  busser is also responsible for maintaining cleanliness and stock of all items needed in back of the house in preparation for and during service in addition to expediting, delivery, and service of dishes in accordance with Hotel Granduca standards of service.

 

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

 

Responsibilities

  • Must be passionate about providing warm, engaging and personalized service through natural and friendly behavior to each and every guest, in accordance with Hotel Granduca standards.
  • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instruction, etc., which go to make up the essential functions of the job.   
  • Responsible for proper and efficient dining room set up.
  • Responsible for complete and efficient breakdown and cleanup of dining room.
  • Responsible for knowledge of all menu items, both food and beverage, and daily specials.
  • Responsible for knowledge of all types of service offered.
  • Maintain overall presentation of all areas including cleanliness, physical condition, and appropriate stocking of all condiments.
  • Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption.
  • Responsible for knowledge of Hotel Granduca’s facilities and amenities to assist guests with directions and questions.
  • Bus dirty plates, glassware and silverware, clean and reset tables.
  • Learn and practice the Core Values and 3 Steps of Service
  • Due to fluctuating demands of the hotel’s operation, it may be necessary that each associate perform a multitude of different functions. As an essential part of your job, you will be expected to help others as the occasion arises, and accordingly, you may be expected to perform other tasks as needed or directed.
  • Must maintain a professional, neat and organized appearance according to Hotel Granduca standards.
  • Must be able to work flexible schedules, including nights, weekends and holidays.
  • Perform other duties as assigned

Qualifications

  • Minimum high school diploma or equivalent.
  • Prior server experience in a fine dining restaurant or full service hotel preferred
  • Current TABC Seller Certification required
  • Current Texas Food Handler’s Certificate required
  • Must be of legal age according to state regulations to serve alcohol
  • Must possess clear, concise written and verbal communication skills and be able to communicate professionally and effectively with guests, fellow associates, and vendors. 

Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics

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